Privacy Policy

2. Information We Collect

We collect the information you provide directly, the content you choose to upload, and service records created while you use Zesis. That can include profile details, posts, reports, and other safety records, media uploads, purchase records, and support requests.

• Profile details and profile preferences.
• Photos, captions, and other uploaded content.
• Purchase, billing, support, moderation, and safety request records.

3. How We Use Information

We use collected information to operate Zesis, display community content, provide profile and publishing features, process support requests, review safety reports, and improve product quality. We also use relevant records to prevent abuse, enforce community rules, and respond to legal obligations.

4. Image and Media Access

When you choose to capture or upload photos, the app requests camera or photo library access so it can collect, display, and process the media you selected. We use that media to support your profile, publishing flow, moderation, and any feature you asked us to complete.

5. Audio Processing

If microphone access is requested by the app, it is requested only after a user-initiated action that needs audio input and only for the duration needed to handle that request. Microphone-related data is not used for identity verification, biometric profiling, or unrelated background collection.

6. Purchases and Billing

If you choose an in-app purchase, we process purchase and billing records needed to deliver purchased Lemon Tokens, restore eligible transactions, handle support, and prevent fraud. Payment processing may involve Apple App Store records and our internal purchase logs.

7. Community Access and Terms Acceptance

Before you set up a profile, post content, or use community features in Zesis, you must review and accept the app's EULA or Terms & Conditions. That agreement explains that there is no tolerance for objectionable content or abusive users and remains part of how community access is governed.

8. Community, Safety, and User Content

When you create posts, profile content, comments, reports, or other community activity, we collect, process, store, display, share, and moderate that user content as needed to operate the service. We may review content and profile or service activity to investigate reports, enforce rules, and keep the community safer. We aim to review objectionable-content and harassment reports within 24 hours, although some cases may require additional investigation time. We may block abusive members or profiles from appearing in community surfaces or interacting through supported community features, remove content, restrict features, or suspend access when necessary to enforce service rules and address safety concerns.

9. Tracking, Analytics, and Advertising

If tracking-related permissions are available, we may use tracking, analytics, and advertising measurement signals to understand campaign performance, detect abuse, and improve service delivery.

10. Sharing and Service Providers

We may share information with hosting providers, infrastructure partners, customer support tools, payment processors, moderation or security vendors, map providers, and other service providers that help us operate the app. Those providers may only use the data for the services they perform for us.

11. Data Retention

We retain information for as long as it is needed to provide the service, maintain service history, resolve disputes, meet legal obligations, enforce agreements, and protect the community. Reported user content, related profile or safety information, and moderation records may be retained for at least the time needed to complete a typical initial 24-hour safety review, and longer when needed to investigate repeat abuse, resolve disputes, or comply with legal obligations.

12. Your Rights and Choices

You can update profile information in the app, change permissions through device settings, and contact support@zesis.com if you need help with deletion, access requests, privacy questions, or other rights requests.

13. Children's Privacy

Zesis is not directed to children. If you believe a child provided personal information or community content without permission, contact us so we can review the issue and remove the data where appropriate.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the policy date and publishing the revised version on this page.

15. Contact

If you have questions about this Privacy Policy, community safety, purchases, or your rights and choices, contact us at support@zesis.com.